The Village of Burns Lake has moved to put formal guardrails around the use of artificial intelligence in its offices, adopting a policy designed to protect resident information, improve oversight and reduce the risk of errors or misuse.

At the April 14 council meeting, deputy corporate officer Laina Helgesen said the measure is intended to give staff a clear framework for working with AI tools in a way that is responsible, secure and compliant. She said such systems are already appearing in public-sector workflows to speed up administrative tasks, research and service delivery, but they also bring risks tied to privacy, accuracy and accountability.

The policy sets out expectations for handling personal and confidential data, checking the accuracy of AI-generated material and keeping decision-making transparent. It also addresses ethical use, bias mitigation and risk-based oversight, with extra scrutiny for higher-risk applications such as public-facing chatbots. Helgesen said AI must remain a support tool rather than a substitute for professional judgement, legal authority or municipal responsibility.

The approach mirrors a broader trend in local government and public institutions. Smoky Lake, Alberta, has adopted a similar AI policy, while the American Society of Landscape Architects recently set out its own framework stressing that AI should assist, not replace, professional judgement. Burns Lake’s policy will be reviewed every two years, or sooner if laws, technology or risks change.

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Source: Noah Wire Services