Disability campaigners and blue badge holders are calling for all UK airports to eliminate drop-off fees for disabled people when being dropped close to terminals, highlighting what they describe as a patchwork of inconsistent policies and often complex systems across the country’s busiest airports. This demand follows recent reports that more than half of these airports have increased their "kiss-and-fly" fees to as high as £7.

Disabled Motoring UK, a charity championing the rights of disabled motorists, criticised some airports for letting “greed cloud their judgement,” arguing that blue badge holders should be exempt from these charges entirely. Graham Footer, the charity’s chief executive, said disabled passengers deserve respect and dignity, not immediate charges upon arrival.

A survey by the BBC of the 20 busiest airports in the UK reveals a complex landscape. London City Airport stands out as the only airport to waive all drop-off fees regardless of passenger status. Meanwhile, other major airports like Gatwick, Birmingham, Edinburgh, Heathrow, Liverpool John Lennon, and Manchester charge drop-off fees but exempt blue badge holders from payment. Conversely, airports including Luton, Glasgow, Belfast International, Belfast City, East Midlands, Aberdeen, and Southampton charge blue badge holders the same fees as other passengers, but usually provide alternative free drop-off parking options located further from terminals. Notably, Glasgow and Aberdeen offer free parking only if blue badge holders are dropped off by family or friends, excluding taxis from this benefit.

This partial accessibility has significant limitations. For instance, Leeds Bradford Airport charges blue badge holders £7 for 60 minutes in their Pick Up & Drop Off car park nearest the terminal, though disabled passengers can also use a free parking zone a 5-10 minute walk away or park in designated bays within the mid-stay car park with shuttle service access. Similarly, Bristol Airport allows blue badge holders a reduced fee of £7 for 40 minutes in the drop-off car park, acknowledging that disabled passengers may need extra time to alight and access the terminal.

The situation is harsher at Cardiff, Newcastle, and Stansted airports, where the fee for blue badge holders matches that of other passengers with no concessions, charging rates such as £3 for 10 minutes at Cardiff and £7 for 15 minutes at Stansted. London Luton recommends that blue badge holders use facilities slightly removed from the terminal while offering discounted parking rates after prior validation, reflecting the variation in available options.

Another layer of complication arises from administrative hurdles. Airports like Heathrow and Liverpool require blue badge holders to apply online or via phone either before or shortly after their trip to claim free drop-off access. Heathrow states that applications can take up to five days for processing, though typically completed within 48 hours. Some disabled passengers find these systems difficult to navigate. James Williams, a 67-year-old blue badge holder from London, told the BBC that he often ends up paying because he is not computer literate and feels forced to “jump through hoops” to get a discount. Similarly, Jonathan Cassar, another Londoner, said the complex registration process restricts spontaneity for disabled passengers needing terminal drop-offs.

Heathrow defended its process, stating efforts have been made to simplify blue badge registration and advising urgent applicants to contact them by phone. Liverpool Airport claims its online system was introduced to prevent abuse of the blue badge scheme but acknowledges the inconvenience.

Airports UK, the industry body for UK airports, explained that the accessibility of drop-off spaces depends heavily on airport layouts, meaning no single drop-off solution fits all airports. They advised passengers to check individual airport websites to identify the most suitable option prior to travel.

Some airports, such as Manchester, take a more straightforward approach. Manchester Airport allows blue badge holders to use the Drop Off Zone free of charge upon showing the badge to traffic marshals. This policy exemplifies a clearer and more accessible solution compared to complex waivers or limited free zones further from terminals.

Meanwhile, Southampton Airport offers 30 minutes of free drop-off parking in its short-stay car park for blue badge holders, provided the ticket is validated at customer service. This system supports disabled passengers' need for extra assistance but does not extend to unattended vehicles on airport roads for security reasons.

In summary, while some UK airports provide concessions or entirely waive fees for blue badge holders, many charge substantial fees or offer free drop-off only in less convenient areas with limited signage or support. Disabled campaigners argue the system needs standardisation and simplification to ensure disabled passengers are not penalised or burdened unnecessarily—especially at a time when accessibility is a growing focus in transport policy.

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Source: Noah Wire Services