The integration of artificial intelligence (AI), digitalisation, robotics, and automation into Occupational Safety and Health (OSH) is revolutionising work environments across the globe, as reported by the International Labour Organisation (ILO). The recently released report, titled “Revolutionising health and safety: The role of AI and digitalisation at work,” underscores the profound impact of these technologies on enhancing worker health and well-being while also addressing the necessity for proactive policies to mitigate emerging risks.

According to the ILO, these advanced technologies play a critical role in reshaping the landscape of workplace safety. By taking over hazardous tasks such as heavy lifting and routine cleaning, robots are not only minimizing risks but also enhancing operational efficiency across various sectors, including those traditionally viewed as low-tech. For instance, AI-powered systems can significantly improve monitoring capabilities, ensuring compliance and safety standards while alleviating workloads. These enhancements are seen as pivotal for industries where human contributions intersect with increasingly automated processes.

Manal Azzi, Team Lead on OSH Policy at the ILO, emphasizes the transformative potential of digitalisation: “Digitalisation offers immense opportunities to enhance workplace safety. Robots can replace workers in hazardous ‘3D jobs,’ which can be dirty, dangerous, and demeaning.” This sentiment is echoed in studies by various agencies, including the European Agency for Safety and Health at Work (EU-OSHA), which assert that emerging technologies not only improve safety but also provide avenues for more meaningful work engagements by freeing employees from repetitive tasks.

However, the ILO report also illuminates the dual-edged nature of these advancements. While robots and AI can take on dangerous roles, they also introduce new risks, particularly for workers who maintain or interact with these technologies. For example, workers engaged in servicing robots may encounter unpredictable behaviours or cyber threats, elevating their vulnerability in the workplace. Furthermore, ergonomic considerations have emerged as a significant concern, especially regarding the fit and usability of wearable technologies designed to enhance safety.

The implications of rampant digitalisation extend into mental health as well, with persistent connectivity and algorithm-driven workloads contributing to stress and burnout. This alarming revelation points to a broader need for regulatory frameworks that comprehensively address the nuanced challenges presented by digitalisation in OSH. The ILO calls for a collaborative regulatory approach that encompasses not just the technological but also the human aspects of workplace safety. Calls for stronger global and national policies reflect the urgency of adapting to these changes effectively.

Additionally, the report notes critical gaps in existing regulations that govern OSH risks related to digitalisation. While the ILO’s conventions serve as important foundational elements for ensuring a safe workplace, there is a clear demand for policies that integrate modern concepts such as robotic safety and the right to disconnect. By embracing a multi-tiered approach, organisations can create an inclusive framework that also prioritises workers' involvement in the technology adoption process.

Ultimately, the report asserts that training and awareness initiatives are vital for ensuring the safe and effective use of technology in the workplace. Continued research into the long-term impacts of digital transformation on occupational safety and health is essential to preemptively address new and evolving risks. The consensus among experts is clear: while the benefits of AI and digitalisation are significant, the path forward must be navigated carefully to foster environments where technology and human labour can thrive in synergy rather than conflict.

As organisations continue to evolve with these technological advancements, the future of workplace health and safety remains ripe with potential—if managed with foresight and responsibility.


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Source: Noah Wire Services