Practice management software provider Ignition has revealed its plans for an innovative "AI-powered pricing intelligence" feature, aimed at transforming how businesses manage their pricing strategies. Announced on June 10, 2025, at the AICPA Engage conference, this functionality is still in its early development stages, but promises to leverage extensive billing data across thousands of services to generate tailored pricing suggestions for businesses.

CEO Greg Strickland emphasised the potential impact of this new feature by addressing common pricing challenges that many businesses face. "Undercharging services. Underselling value. Second-guessing prices. These are problems dragging down profitability across the industry," he remarked during the conference. The system is designed to help business owners move away from guesswork, enabling them to set prices with confidence. The AI will recommend whether a proposed price falls below, within, or above expected ranges, offering a suggested price based on real-world insights derived from the notable volume of billed services.

Unlike traditional pricing tools that rely on static benchmarks, Ignition's approach provides dynamic, contextual suggestions. These are based on finer details entered by the customer, including the specific service attributes, billing types, and regional factors. According to Strickland, this context is crucial: "The AI pricing suggestions will be informed by thousands of billed services to give customers real-world insights into what clients are actually paying."

Currently integrated into the proposals workflow, the AI pricing intelligence feature allows customers to see where their prices stand in relation to expected ranges, while giving them the discretion to adjust pricing before finalising proposals. This feature is part of a broader move towards enhancing pricing strategies within the professional services sector, and Ignition expects to roll out the full capabilities of this feature by the end of 2025.

Beyond this AI initiative, Ignition is actively making strides in product development. In December 2024, the company celebrated a significant milestone, assisting over 7,500 customers in generating more than $2.7 billion in revenue. The focus has been on harnessing technology to strengthen client relationships and enhance profitability for service-based businesses. As part of this vision, Ignition has introduced several product innovations for 2025, including agreements-integrated deal pipeline management and a new plan specifically designed for solopreneurs.

Moreover, earlier in 2025, Ignition launched a suite of pricing automation tools called AutoPricing, aimed at easing the pricing process for professional services businesses. This tool allows businesses to implement price increases across multiple clients simultaneously, demonstrating Ignition’s commitment to providing comprehensive solutions for revenue optimisation. Strickland noted the advantages of these developments, stating that such innovations empower businesses to adjust fees easily, leading to more effective pricing strategies and improved profitability.

As Ignition seeks to refine its AI-driven pricing capabilities and broaden its feature set, the company is focused on building a responsible model that delivers real value. The emphasis on a gradual and considerate rollout indicates their commitment to ensuring that these tools genuinely enhance the customer experience and foster long-term success for service-based businesses.

Ignition customers eager to explore this cutting-edge feature can join a waitlist to express their interest, demonstrating the growing anticipation around such technological advancements in the pricing landscape.

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Source: Noah Wire Services