With hybrid work firmly established as a global norm, companies are increasingly focusing on providing tools that enable productivity regardless of location. At the recent Logi Work event in London, Logitech’s CEO Hanneke Faber discussed the company’s vision for the future of work, emphasising their commitment to “working smarter, living better, growing faster.” Logitech’s approach revolves around a core mission to extend human potential in both work and play, aiming to make people “a little bit better” through technology.

Faber outlined three key technology trends shaping this future: the inherent uncertainty businesses face in a rapidly changing world, the growing role of artificial intelligence, and the ongoing shift towards work-from-anywhere models. She highlighted how Logitech views hardware as critical to the AI ecosystem, describing their peripherals—microphones, webcams, keyboards, and mice—as the “eyes, the ears and the hands of AI,” acting as the sensory layer that enables artificial intelligence to interact with people effectively. This perspective underscores the company’s role not just as a hardware manufacturer but as a facilitator of human-machine collaboration.

Research referenced by Faber noted that over 75% of workers now operate from various locations, signalling that the hybrid model extends well beyond traditional office settings. As a result, the efficacy of work technology is no longer judged by the sheer number of tools but by how well these tools reduce friction and optimise workflows, wherever employees are situated.

Beyond the immediate product innovations, Logitech is pursuing a more expansive strategy to capture growth opportunities in emerging markets. The company aims to double its addressable market in the professional sector by developing solutions tailored for education, healthcare, and other non-traditional office environments. This ambition ties into Logitech’s broader vision of serving a diverse range of users, including professionals whose work extends beyond conventional desks. Simultaneously, Logitech plans to double its gaming segment by creating more peripheral options for console and mobile gamers, reflecting a dual focus on both work and leisure markets as engines for future growth.

Faber’s tenure as CEO, which began in December 2023, aligns with this strategic push. Bringing over three decades of global leadership experience from consumer and B2B sectors, including her previous role heading Unilever’s nutrition business, she is spearheading a cultural and innovative transformation to unlock Logitech’s full potential. Industry data shows Logitech’s responsiveness to macro trends such as AI integration and hybrid work models is central to this transformation.

While Logitech is positioning itself for growth, there have been internal governance tensions that reflect broader industry challenges. Most notably, founder Daniel Borel attempted unsuccessfully to remove Chairperson Wendy Becker, criticizing what he saw as insufficient adaptation to AI and post-pandemic realities. Despite these critiques, the board reaffirmed Becker’s position by a wide margin, though she has announced plans to step down at the next annual general meeting. The episode highlights ongoing debates within the company regarding leadership and agility in a rapidly evolving tech landscape.

Looking ahead, Logitech expresses confidence in maintaining steady growth, supported by resilient consumer confidence and a strong product pipeline. Gaming peripherals are expected to drive faster growth compared to professional work tools in the forthcoming fiscal year. However, the company stresses the continuous nature of innovation required in this space, with Faber noting, “Our work in this space is never done—success is never final.”

This outlook echoes broader thoughts on the future of work emerging across industries, where hybrid and human-centred approaches dominate strategies. As workplaces evolve from fixed desk-centric setups to fluid spaces prioritising collaboration and flexibility, companies like Logitech are adapting their solutions to meet these dynamic needs.

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Source: Noah Wire Services