From mid-December 2024, tens of thousands of rail passengers travelling between London and Stansted Airport will no longer face controversial £100 fines related to ticketing rules. The Department for Transport has confirmed that from December 14, Stansted Airport station will start accepting contactless payments, part of a wider initiative extending to 49 other stations across South East England. Until now, passengers using contactless cards or Oyster payment methods could tap in at stations such as Liverpool Street or Tottenham Hale but were unable to tap out at Stansted, leading to frequent penalty charges imposed by Stansted Express operator Greater Anglia, which was nationalised last month.
This rule, which prompted the deployment of ticket inspection teams at the airport, sparked considerable frustration. In 2019, the watchdog London TravelWatch estimated that 16,000 Stansted Express passengers annually were fined for attempting to pay using contactless or Oyster cards. The watchdog has welcomed the decision to remove this "unfair" ban on contactless payments, though it stressed the importance of clear communication to help passengers avoid paying more than necessary. However, it is important to note that Oyster cards themselves will still not be valid at Stansted Airport station, only contactless bank cards.
This development means passengers will be able to use contactless payment technology to travel from London to all airports serving the capital, with Southend Airport station also joining this scheme on the same date. However, contactless payment will still not be permitted for journeys between Cambridge and Stansted Airport.
Rail minister Lord Hendy highlighted the broader context for the change, emphasising a push to modernise rail ticketing which he described as "far too complicated" and overdue for a 21st-century upgrade. The expansion of tap-in tap-out technology, alongside the impending introduction of Great British Railways, aims to make ticket buying more convenient, flexible and competitive on fares. Hendy framed this upgrade as part of a "Plan for Change" to deliver straightforward, stress-free train travel across the South East, supporting economic growth and job creation.
The scheme has been supported with £18.7 million of government funding and backing from Transport for London. In addition to Stansted and Southend, stations such as Aylesbury, Chelmsford, Dorking (Main), Luton, Southend Victoria, Stevenage, Bishop’s Stortford, and Sawbridgeworth are also set to benefit. The deployment timetable for some, including Bishop’s Stortford and Sawbridgeworth, is expected to be completed by the end of 2025.
Prior to this change, Stansted Express’s policy was clear in stating that contactless and Oyster cards were invalid for travel on the route to and from Stansted Airport, advising passengers to buy tickets in advance to avoid penalties of £100 or more. This policy was reiterated on their official website and in frequently asked questions, where contactless payments were explicitly not accepted.
Separately, Stansted Airport has also introduced a barrierless, Automatic Number Plate Recognition (ANPR) system on its Express Set Down forecourt as of January 2025. This move aims to streamline drop-off processes at the airport, allowing charges to be paid online or by phone, signalling a broader adoption of frictionless payment technologies at the airport.
In summary, the acceptance of contactless payments at Stansted Airport station from December marks a significant shift towards modern, convenient ticketing aligned with wider industry efforts to simplify travel in the South East. While some nuances remain–notably the exclusion of Oyster cards and certain routes–this change promises relief from the long-standing issue of penalty fines and improved passenger experience overall.
📌 Reference Map:
- [1] (The Independent) - Paragraphs 1, 2, 4, 5, 6, 8
- [2] (Stansted Express) - Paragraphs 3, 7
- [3] (Stansted Express FAQ) - Paragraph 7
- [4] (Business Traveller) - Paragraph 9
- [5] (Evening Standard) - Paragraph 6
- [6] (Bishop’s Stortford Independent) - Paragraph 6
- [7] (The Independent) - Paragraph 3
Source: Noah Wire Services