The NHS has reinforced its encouragement for patients to utilise community pharmacies as a first point of contact for treatment of seven common health conditions, rather than immediately seeking GP appointments. This approach, promoted under the Pharmacy First service, offers quicker and more convenient care, potentially easing the pressure on overstretched GP services.

Pharmacists can now provide treatment and, when clinically appropriate, certain prescription-only medicines for conditions such as impetigo, infected insect bites, earache, sore throat, sinusitis, urinary tract infections in women, and shingles. This initiative is aimed at making healthcare access easier and more efficient, enabling patients to be assessed and treated swiftly at their local pharmacy without needing to see a GP unless referred. Additionally, women aged 16 to 64 can access treatment for urinary tract infections, and people aged 18 and over can obtain contraceptive pills directly from pharmacies, some even without a prescription.

The Pharmacy First scheme, launched nationally on 31 January 2024, involves over 10,000 NHS pharmacies across England. It not only offers expert advice but also empowers pharmacists to supply antibiotics and antiviral medications where appropriate—this is significant as it streamlines treatment for infections and other common ailments that previously required GP appointments. Patients have the convenience of simply walking into a pharmacy or accessing consultations online in some cases.

The NHS has been proactive in raising awareness of this service through a campaign started in February 2024, which includes advertisements across various media platforms. The campaign highlights the potential to free up to 10 million GP appointments annually, underpinning a wider effort to relieve pressure on general practice and improve patient access to timely healthcare solutions.

Local pharmacies may also offer additional services, such as supplying over-the-counter treatments and providing advice on minor health issues, further enhancing their role within the healthcare system. Importantly, the service includes mechanisms for referring patients to GPs or hospital specialists if the pharmacist assesses that further medical intervention is needed.

By promoting this straightforward and accessible route to treatment, the NHS hopes to make healthcare more responsive and efficient for common conditions, while better managing the workload of GP services, ultimately benefiting patients and healthcare professionals alike.

📌 Reference Map:

  • [1] Mirror - Paragraph 1, Paragraph 2, Paragraph 3
  • [2] NHS England - Paragraph 2, Paragraph 3
  • [3] NHS England Campaign - Paragraph 4
  • [4] Thurleigh Road Practice - Paragraph 2, Paragraph 3
  • [5] Oakenhurst Medical Practice - Paragraph 2
  • [6] Health Media Blog - Paragraph 3
  • [7] NHS England - Paragraph 3

Source: Noah Wire Services