NTT DATA, a global leader in AI, digital business, and technology services, has solidified its commitment to reshaping the global insurance sector through the acquisition of Alchemy Technology Services, a specialist insurance technology consultancy. This strategic move is designed to address evolving challenges in agility, modernisation, and scalability within the industry, particularly focusing on complex and regulated specialty insurance markets such as the London Market, the world’s largest (re)insurance subscription market. According to the original announcement, Alchemy’s expertise and strong consultancy credentials, including its Guidewire partnership, are expected to enhance NTT DATA’s capability to serve niche and high-value segments across the worldwide insurance landscape.
NTT DATA’s expansive insurance network already spans more than 15,000 specialists across 26 countries, serving over 300 clients globally, including six of the top ten insurers by revenue. The acquisition aims not only to combine these global resources with Alchemy’s local roots and market insight but also to accelerate core system modernisation efforts. The integrated operation is set to drive digital transformations, promote agility and scalability, and foster a smarter, more connected, and data-driven insurance industry. This includes co-innovation on emerging technologies such as artificial intelligence, automation, sustainability, and next-generation insurance products.
In addition to expanding service offerings in core system implementation, digital transformation, and application management, NTT DATA is leveraging Alchemy’s unique delivery model as a Global Centre of Excellence. This centre will play a critical role in managing complex transformation programmes for insurers globally. Alchemy’s pioneering academy training approach—which has nurtured over 200 insurance professionals since 2018—will be extended internationally to support teams across various locations. This development reflects NTT DATA’s focus on value creation both for its clients and for employee growth.
The partnership reflects aligned values of teamwork, innovation, and client-focused development. Bruno Abril, Global Lead of Insurance Industry at NTT DATA, expressed optimism about the collaboration, highlighting the sustained investment in IT modernisation for property and casualty insurance as a core market priority. He noted that joining forces with Alchemy enhances NTT DATA’s position to lead this ongoing digital transformation, delivering smarter and scalable solutions tailored to insurers' evolving needs. Meanwhile, John Harkin, Alchemy’s founder and CEO, emphasised the significance of the acquisition for international growth and the firm’s continued commitment to its Derry base in Ireland, asserting pride in strengthening the region's economic and technological footprint.
The acquisition has also been positively received by industry partners. Will McAllister, Senior Vice President and Managing Director for EMEA at Guidewire Software, welcomed the news, describing the move as an exciting milestone likely to generate greater opportunities for innovation and value creation within the global insurance sector.
Previously, NTT DATA had partnered with Alchemy to support full insurance lifecycle transformations, especially focusing on easing complex cloud migrations and modernising legacy policy administration, billing, and claims systems. This acquisition now formalises and deepens that cooperation at a global scale, leveraging combined expertise to help insurers transition smoothly to cloud-based platforms and optimise their IT infrastructure.
In summary, the acquisition of Alchemy Technology Services by NTT DATA represents a significant step in the digital reinvention of the insurance industry, enhancing modernisation efforts and fostering innovation across specialty insurance markets worldwide. The integration not only extends NTT DATA’s geographical reach and technical capabilities but also amplifies Alchemy’s impact as a global hub for insurance technology expertise and workforce development.
📌 Reference Map:
- Paragraph 1 – [1] (Albawaba), [2] (NTT DATA US), [5] (ITWire)
- Paragraph 2 – [1] (Albawaba), [2] (NTT DATA US), [3] (Alchemy Techs)
- Paragraph 3 – [1] (Albawaba), [6] (Alchemy Techs)
- Paragraph 4 – [1] (Albawaba), [7] (Irish News)
- Paragraph 5 – [1] (Albawaba)
- Paragraph 6 – [4] (NTT DATA UK&I)
- Paragraph 7 – [1] (Albawaba), [3] (Alchemy Techs), [5] (ITWire)
Source: Noah Wire Services